Terms and Conditions

This Agreement was last modified on 24 April 2017.

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Customer Service & Terms and Conditions

  • Shipping & Delivery
  • Privacy & Security
  • Returns & Replacements
  • Ordering
  • Payment
  • Viewing Orders
  • Updating Account Information

Shipping & Delivery
Most orders delivered within 4-6 weeks. Some orders may take longer. If you would like to check on the status of your order, you can do so by logging into your account online. If you feel your order is taking longer than usual or if you have any questions about your order you can contact us by email.

Privacy & Security
OUR CUSTOMERS PRIVACY IS VERY IMPORTANT TO US! geminify.com WILL NOT share ANY customer information or database with ANY other company. geminify.com does not believe in spamming. Your order with geminify.com is secure, which means that your personal information and credit card number are encrypted with Secure Sockets Layer (SSL) security. The secured pages will show a secured URL and a lock sign on your browser. When you enter your credit card number into the Order Form, it is transmitted across the Internet in an encrypted (scrambled) form, and then decoded when it gets to the server. Additionally, your credit card information is not transmitted via e-mail (which is not encrypted. Should you have any problem with your credit card charge, we will give you our prompt attention and work to resolve the issue. We want our customers and visitors to feel 100% safe and 100% private when surfing our web site.

Refund & Cancellation
geminify.com does NOT accept returns. All items sold on our site are very discounted which is why we are unable to accept returns. If you receive a defective item or if an item arrives DOA you must contact geminify.com within 5 days after receiving the item, We will refund the full amount.

You can cancel an order until it has not been packed in our Warehouse Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made.

Ordering
geminify.com was built and designed to give our customers the most enjoyable and effortless buying experience possible.

Payment
We accept Visa, Master Card, American Express and Paypal.

Viewing Orders
You can log into your account by clicking the My Account link at the top right of the page. There you will find all your order history as well as your account information.

Updating Account Information
Updating your account information is simple and easy. First log into your account by clicking the My Account link at the top right of the page.

ACKNOWLEDGEMENT

  1. Geminify Refund Policy Offers you the option to get refund amount purchased on Geminfy within thirty (30) days of the receipt.
  2. Geminify shall not be responsible if some purchase is not registered or is lost due to any network problems such as breakdown of machinery, unclear/ disruption in the network or non-receipt of payment from banks/payment gateways and/or the cost(s) charged by the network operator(s). Any dispute in connection to the same shall be settled between the end customer and the network operator without involving Geminify.
  3. Geminify shall not be liable for any loss or damage due to Act of God, Governmental actions, force majeure circumstances, or any other reason beyond its control, and shall not be liable to pay any monetary compensation or otherwise for the same.

Terms of Use

1. User Account, Password, and Security:
If You use the Geminify, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Geminify.You agree to(a) immediately notify Geminify of any unauthorized use / breach of your password or account and(b) ensure that you exit from your account at the end of each session.2. Services Offered:
Geminify provides a number of Internet-based services through the Geminify. One such Service enables Users to purchase original merchandise such as clothing, footwear and accessories from various fashion and lifestyle brands (collectively, “Products”). The Products can be purchased through the Geminify through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, refund policy etc. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product.Geminify does not warrant that Product description or other content of Geminify is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.3. Platform for Transaction and Communication:
The Geminify is a platform that Users utilize to meet and interact with one another for their transactions. Geminify is not and cannot be a party to or control in any manner any transaction between the Geminify’s Users. Henceforward:

a. All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Geminify does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.

b. Geminify does not make any representation or Warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Geminify.

c. Geminify is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Geminify cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Geminify.

d. At no time shall Geminify hold any right, title or interest over the products nor shall Geminify have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers.

e. The Geminify is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Geminify is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall Geminify hold any any right, title or interest over the products nor shall Geminify have any obligations or liabilities in respect of such contract. Geminify is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

f. Pricing on any product(s) as is reflected on the Geminify may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).

g. You release and indemnify Geminify and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Geminify and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Geminify cannot take responsibility or control the information provided by other Users which is made available on the Geminify.

4. User Conduct and Rules on the Geminify:
You agree, undertake and confirm that Your use of Geminify shall be strictly governed by the following binding principles:

a) You shall not host, display, upload, modify, publish, transmit, update or share any information which:

belongs to another person and to which You do not have any right to;

is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

is misleading in any way;

involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;

promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity;

contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;

contains video, photographs, or images of another person (with a minor or an adult).

tries to gain unauthorized access or exceeds the scope of authorized access to the Geminify or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Geminify or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;

interferes with another USER’s use and enjoyment of the Geminify or any other individual’s User and enjoyment of similar services;

infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;

violates any law for the time being in force;

threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to thecommission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;

shall not be false, inaccurate or misleading;

shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider (“ISPs”) or other suppliers;

b. We on certain landing page even allow our Users to experience free exchange of ideas and observations regarding interest in the field of fashion, including ‘viewing user generated content’ and/or ‘videos’ and ‘posting comments’. By accessing, viewing and/or posting any user generated content to any specific dedicated page on the Geminify, you accept and consent to the practices described in these ‘Terms of Service’ and ‘Privacy Policies’, as well as any other terms of prescribed by the Geminify. You agree and undertake that when accessing, viewing and/or posting any user generated content on these pages You will not imitate, abuse, harass, any Customer/User or violate and exploit, any of these ‘Terms of Service’ of the Geminify.

c. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Geminify or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Geminify or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Geminify. We reserve Our right to bar any such activity.

d. You shall not attempt to gain unauthorized access to any portion or feature of the Geminify, or any other systems or networks connected to the Geminify or to any server, computer, network, or to any of the services offered on or through the Geminify, by hacking, password “mining” or any other illegitimate means.

e. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity

f. From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.

g. You shall not engage in advertising to, or solicitation of, other Users of the Geminify to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Geminify or related to us.

h. The Content posted does not necessarily reflect Geminify views. In no event shall Geminify assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Geminify. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.

5. Contents Posted on Geminify:
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, “Content”), is a third party user generated content and Geminify has no control over such third party user generated content as Geminify is merely an intermediary for the purposes of this Terms of Use. Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide.

You may use information on the products and services purposely made available on the Geminify for downloading, provided that You

(1) do not remove any proprietary notice language in all copies of such documents,

(2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,

(3) make no modifications to any such information, and

(4) do not make any additional representations or warranties relating to such documents.

6. Privacy:
We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We may share personal information with our other corporate entities and affiliates.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. We have developed this Privacy Policy to protect Your personal/financial information and keep it confidential. By visiting Our Geminify, you are accepting and consenting to the practices described in this Privacy Policies. The following Privacy Policy and Cookie Policy outlines the information we may process and how we may use that information to better serve you while using our Geminify.

a. Correspondence Information. Following are the various Correspondence Information which You provide when You access/register for Our Service includes:

Under the age of 18 years, you shall not register as a User of the Geminify and shall not transact on or use the Geminify. As a minor if you wish to use or transact on Geminify, such use or transaction may be made by your legal guardian or parents on the Geminify.

Personal Information: name, gender, age, images, contact/ postal address, telephone, email id, nationality and content.

Financial Information: credit/ debit card details including card number and expiry date in encrypted form, details for net banking services and Wallet services. Please be advised that Geminify ensures the highest degree of data security, while encrypting as per the guidelines specified by Payment Cards Industry Data Security Standard.

Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. However, your transactions details may be preserved by Geminify for purposes of tax or regulatory compliance.

Transactional Information: Order ID, transactional history (other than banking details) about your e-commerce activities on our Geminify.

User IDs: Your usernames, passwords, email addresses, contacts, account including third-party accounts and other security-related information used by you in relation to our Services.

Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.

Nudity or other sexually suggestive content

Hate speech, credible threats or direct attacks on an individual or group

Content that contains self-harm or excessive violence

Fake or impostor profiles

Spam

b. Technical and functional management of the Mobile App. When you use our Geminify, we also process technical data such as your IP-address, Device ID, Device Contacts, Device Accounts including third-party accounts or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the Geminify, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of the Geminify.

c. Operational Use. We may use your information for suggesting products and promotional offers and schemes. You may update your profiling information at any time on the Geminify. You acknowledge and agree such update is for Your interests and for improving personalization and service efficiency of the Geminify.

Note: You acknowledge that, we will only disclose your information in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you. d. Applicable law and procedure. We collect and store your Correspondence Information to: (a) comply with our obligations under law; and (b) monitor your use of our Services in order to ensure your compliance with our Terms of Service.
Note: However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Geminify is at your own risk. We recommend that you do not disclose your password to anyone.

e. Cookie Policy. A cookie is a small text file that we place on your mobile device to enable various features of Geminify. “Cookies” are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a “cookie”, you thereby agree to our use of any Personal Information collected by us using that Cookie. If you do accept a “cookie”, you thereby agree to our use of any Personal Information collected by us using that Cookie.

f. Third Party. At times We may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, Your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and We shall not be liable for the use or misuse of Your information by such third parties.

We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Correspondence Information to any third party or otherwise trade on it.
7. Disclaimer of Warranties and Liability:
All the materials and products (including but not limited to software) and services, included on or otherwise made available to You through Geminify are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Geminify does not warrant that: Geminify will be constantly available, or available at all; or The information on Geminify is complete, true, accurate or non-misleading.

8. Selling:
As a registered seller, you are allowed to list item(s) for sale on the Geminify in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on our Geminify. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Geminify. All listed items must be kept in stock for successful fulfilment of sales. The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Geminify. Geminify reserves the right to delete such multiple listings of the same product listed by you in various categories.

We may provide you alternation services (limited to alteration of length, alteration of the waist size) for the garments purchased by You from Us. This service shall be free of cost and no amount would be collected from You for such alteration. However, a nominal fee as mentioned by Geminify at the time of creating the alteration request (inclusive of service tax) would be applicable as convenience charge towards pick up and drop of the garments or towards tailor visit (wherever applicable).

9. Indemnity:
You shall indemnify and hold harmless Geminify, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

10. Trademark, Copyright and Restriction:
Geminify is controlled and operated by Geminify and products are sold by respective Sellers. All material on Geminify, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Geminify is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Geminify or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service. However, We reserve the right to use/reproduce any content uploaded by You and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.

11. Limitation of Liability:
In no event shall Geminify be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

(a) the use or the inability to use the Services or Products;

(b) unauthorized access to or alteration of the user’s transmissions or data;

(c) breach of condition, representations or warranties by the manufacturer of the Products

(d) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Geminify or Service. Geminify shall not be held responsible for non-availability of the Geminify during periodic maintenance operations or any unplanned suspension of access to the Geminify. The User understands and agrees that any material and/or data downloaded at Geminify is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extend that is permissible under law, Geminify’s liability shall be limited to an amount equal to the Products purchased value bought by You. Geminify shall not be liable for any dispute or disagreement between Users

12. Termination:
a. Geminify may suspend or terminate your use of the Geminify or any Service if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until Geminify chooses to terminate them.

b. If You or Geminify terminates your use of the Geminify or any Service, Geminify may delete any content or other materials relating to your use of the Service and Geminify will have no liability to you or any third party for doing so. However, your transactions details may be preserved by Geminify for purposes of tax or regulatory compliance.

c. You shall be liable to pay for any Service or Product that you have already ordered till the time of Termination by either party whatsoever.

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